Welcome to our Triage Courses! Designed for healthcare professionals, our program focuses on the crucial skill of triage, where timely and accurate assessment is essential. Learn to prioritise patient care effectively, manage critical situations, and optimise resource allocation. This session focuses on history taking, decision making, referral to appropriate resources and recognising red flags and safety netting.!
These triage course will develop your clinical decision-making skills during consultations.These courses responds to UK health policy makers suggestions and local commissioners investments in triage and telephone consultations to improve patient access and alleviate staff workload. This session covers communication skills; managing repeat callers; prescription requests; palliative care; abusive callers and callers with mental health problems. Includes tools for paediatric assessment; and an overview of 111 pathways. We also run a Telephone triage and safeguarding course.
You must be a registered healthcare professional. Suitable for healthcare professionals undertaking telephone triage in general practice, 111 and out of hours, community settings.
Triage course assessments evaluate your understanding and application of triage principles through written exams, simulations, and case studies. You'll demonstrate your ability to prioritise patient care, make timely decisions, and adhere to protocols. Feedback supports your learning to excel in emergency and urgent care settings.